We bought our Buick Enclave less than 2 years ago and it has broken down 9 times and has had 3 batteries put in it. It is very frustrating for my wife to be driving a unreliable car that has broken down on her and our children on the side of the highway. We have been told that there is a good chance of this continuing. We are still upside down on our loan so it keeps us from securing a car. We never thought we would be in this situation so soon. Nobody seems to care! Don Thole and Dan Schulz said they understood.Everybody cared when it was sold to us! We are very frustrated!! It's not a easy feeling driving a car that your not sure when the next coil is going out! This has been a nightmare.
It is nice to see that there is still a 'Service Department' at Bommarito. Instead of just giving you a number and saying have a seat in the waiting room. They actually take the time to understand the concerns and/or maintenance needs that need to be addressed. Also a quick shout out to BG Services have made my vehicles run and last longer with the routine maintenance that was recommended to me.
They have taken great care of me. When I ended up having to leave my car in the shop over the weekend, they provided me with a loaner vehicle in no time at all and had my car ready to go on Monday. They are prompt and knowledgeable. Their customer service is excellent. Highly recommend!
Tried to deal with Nick Damaso online. What an awful experience. He was terrible about getting back to us. After three hours of back and forth, asking questions that had already been answered, he offered my son $3000 for an 8 yr old small pickup with 42,000 miles. This was a trade on an already discounted new Buick, so we weren't expecting a retail offer. But this was a salvage offer! Comparable cars are listed on Autotrader for 12,500 - 15,000. We had asked for 9000, which seemed reasonable. This is really surprising to me, because my friend has dealt with Bommarito in Hazelwood online and always got a fair shake. We won't try to deal with them again. One star for the dealership because the Buick was a really good price.
The work was done on time and correctly as promised. I have never had a problem with anything Bommarito has done.
Bommarito Buick Gmc is a US Car Dealer based in Ellisville, Missouri. Bommarito Buick Gmc is located at 15736 Manchester Rd, Building 1, Ellisville, MO 63011, USA.
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